Problems retrieving RPNs

When retrieving RPNs you may experience issues such as:

• Your password isn't recognised
• Certificate has expired
• The file type of the certificate isn't recognised

It's easy to resolve these issues, just Check you're using the latest version of your software and then Download your ROS Certificate again.

NOTE: Getting an Internal Error? - Use our handy Retrieve RPNs Failure - 'Internal Error' guide to check and resolve this.