Check you're using the latest version of your software
Description

To ensure your software is compliant with new legislation and running smoothly, it's important to keep it up to date.

Cause
Resolution

If you can open Sage Payroll

  1. Open your Sage Payroll software and log in to a payroll as normal.
  2. Go to Help then select About Sage Payroll.
  3. Check the version starts with 27.3 or v28.0.

If it's not, download and install the latest version of Sage Payroll straight away.


If you can't open Sage Payroll

  1. From the Windows desktop, right-click Sage Payroll.
  2. Select Properties then Open File Location.
  3. Right-click Sage Payroll.exe, then select Properties.
  4. Go to the Details tab.
  5. Check the File version starts with 27.3 or v28.0.

If it's not, download and install the latest version of Sage Payroll.

Steps to duplicate
Related Solutions