Solution Properties
Solution ID:
200427112521966
Last Modified Date:
Wed Nov 12 09:55:48 UTC 2025
Taxonomy Path:
Case category//How do I...//governmental/legislative compliance
Author:
[email protected]
Download your ROS Certificate
Description

Before you can retrieve RPNs in Sage Payroll, you must download your ROS certificate.

Download a new copy if:

  • You see the error 'Cert is not active'. Revenue have revoked or expired your certificate
  • You changed your ROS password, but still use an old certificate
  • The system can’t recognise the certificate file type

NOTE: If you can't download your certificate from the Revenue website, contact Revenue for support.

Cause
Resolution

Create a ROS folder on your desktop

  1. Right-click your desktop, select New, then Folder.
  2. Name the folder ROS.
  3. If a folder already exists, open it and delete old certificate files.
     TIP: File names end with .p12 or .p12.bac. 

Download the certificate

  1. Go to the ROS login page. 
  2. Select Manage My Certificates.
  3. Select Save a copy of the certificate.
  4. Select Save.

Move your ROS certificate

  1. Press the Windows key and E.
  2. Go to your Downloads folder and find the certificate file.
    NOTE: File names end with .p12.bac. Check that the date modified matches when you downloaded it.
  3. Right-click the file, then select Copy.
  4. Open the ROS folder, right-click, then select Paste.
  5. Check the filename for extra characters.
    If you see a number in brackets, rename the file and remove the number.

You can now retrieve Revenue Payroll Notifications (RPNs) in Sage 50 Payroll Ireland.

Steps to duplicate
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