A window may appear when you are trying to process pay details for an employee, to fix this issue, follow the guide below.

If an employee has values in the Finish Date and Finish Period fields within Employee Details, this means they are currently marked as a leaver in your software and you can't process pay details for them.

If you remove the Finish Date and Finish Period values and try to save the employee's record, the following window automatically appears and you're given three options to choose from.

Option 1: The employee is rejoining the company

If the employee left your company and rejoined in the same tax year, select this option.

The window now expands and you're prompted to confirm the employee's New Employment ID value.

TIP: For more information about what an Employment ID is and why you might need to change it's value for an employee, check our help guide.

You can either use the New Employment ID value that Sage Payroll has automatically assigned to the employee, or you can enter a different value using any combination of the following:

• Upper and lower case letters.
• Digits 0 to 9, and the following special characters - \ _

NOTE: The New Employment ID must be different to the value that is held in the Current Employment ID box. Also, the following special characters cannot be used:

^ & ' @ * £ € { } [ ] . ? , $ = "! # ( ) % . + ~

Once you're happy with the value of the New Employment ID and you're ready to proceed, click Save.

Option 2: The employee was marked as a leaver in error

If you incorrectly marked the employee as a leaver, and a submission was made to the Revenue where the employee was marked as leaver, select this option.

You also need to select this option if an employee was marked as a leaver in error, and a Payroll Submission was NOT sent to the Revenue.

You need to resend a Payroll Submission to ROS to show the corrected information. For more information on this, check how to correct incorrect details on a submission >

Option 3: I want to remove this for another reason

If you're reinstating a suspended employee, use this option.

Important note: If you remove the Finish Date and Finish Period values because you marked this employee as a leaver by accident in your software, you must also complete the following steps to rectify the issue:

1. Open the relevant employee's record, then click the ETP tab.
2. Locate the column titled Left. Then on the last period the employee was paid for, change it's value from Y to N.

1. Click Save, then click Cancel.