Error message

Details

There are three possible reasons for this error:

• The cert has expired
• Your agent TAIN is incorrect
• The request has timed out

For more information, read ERROR: Authentication failed with NAERSA

Your cert's not registered with NAERSA.

For help with this, read ERROR: Handshake unsuccessful

No Data Found with input parameters

You have not registered your company with NAERSA , or you have no eligible employees for My Future Fund

There are two possible reasons for this error:

• You haven’t registered your company with NAERSA
• You have no eligible employees for My Future Fund

For more information, read ERROR: No Data Found with input parameters

Please provide agent TAIN, it is mandatory for this request

Check the agent TAIN shows in Sage Payroll. You’ll see the same error with your RPN.

For help with this, read ERROR: Please provide agent TAIN, it is mandatory for this request

NAERSA: Request cannot be processed now, please try again

NAERSA: The service is currently unavailable

NAERSA: Unable to process, please try later

There’s currently an issue with the NAERSA Portal. Try again later.

You haven't registered for PAYE modernisation.

For more information, read ERROR: Unauthorized