Here we'll explain how to set up 2FA using a mobile app, like Google Authenticator or Microsoft Authenticator. To learn about the benefits of using an app, visit our Benefits of using 2FA with an app article.

 NOTE: We don't recommend a specific authenticator. You can find several options on your app store. 

Set up 2FA

1. Download and install the app of your choice.
2. Open your authenticator app and choose the option to add a new account.
3. Select the Scan a QR code option.
4. Use your authenticator app to scan the QR code in the 2FA setup window.
   
   
5. Enter the 6-digit code from the authenticator app into the setup using an app screen, then select Continue.
6. Make a note of your 24-digit recovery code and store it in a safe location.
    NOTE: If your primary 2FA method is ever unavailable, you can use this one-time recovery code to log in.  
   
7. Select the I have saved my recovery code check box, then click Continue.
8. The setup is now complete, and you can now log in to your account.

Set up a recovery method

Once you’ve set up your primary 2FA method and noted your recovery code, it’s a good idea to add a recovery method. This is an alternative email address or phone number you can use to access a new recovery code to log in or reset your 2FA.

For more information on recovery methods, and how to set them up, visit our Set up a recovery method for 2FA article.

Logging in with 2FA

For help with logging in, visit our Log in using 2FA article.

• Find out more about 2-factor authentication (2FA)
• 2-factor authentication (2FA) for multi-user Sage accounts
• Sage 2FA Help Centre