Solution Properties
Solution ID:
240110085152410
Last Modified Date:
Tue Oct 06 11:05:54 UTC 2026
Taxonomy Path:
Case category//How do I...//an integration
Author:
[email protected]
How to disconnect all connected services
Description

When you disconnect your Sage account, you can remove all connected services, including Sage Copilot, Bank Feeds and Remote Data Access (RDA).

 

NOTE:

If you're using Sage 50 Cloud Accounts, disconnecting your Sage account means you’ll need to immediately reconnect your company and reactivate Sage Copilot. Don’t close the web browser when the reconnect process is in progress.

Cause
Resolution

Using Disconnect Sage account

CAUTION:

Check how disconnecting all your connected services at once impacts each service before disconnecting.

To disconnect all connected services, and your Sage account:

  1. In Sage 50 Accounts, go to Connected Services, then select Disconnect Sage account.
  2. The Disconnect Sage account window will show you which services will disconnect:
    Disconnect Sage account window.
  3. If you want to continue disconnecting, press Disconnect your Sage account.
  4. On the confirmation prompt, press Disconnect.  

Once you see the below message, you've now disconnected your Sage account and all connected services. 

Disconnect an individual service

Each connected service has its own process to disconnect it. To find out more, select the service you want to disconnect from the list below:

Bank Feeds

Remote Data Access

Sage Copilot

Invoice Payments

Direct Debit Manager (GoCardless)

Sage Expenses

Sage Connect

Steps to duplicate
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