Disconnect a company from Remote Data Access

Solution Properties

Solution ID:

210921155543233

Last Modified Date:

Mon Oct 20 12:35:15 UTC 2025

Taxonomy Path:

Case category//How do I...//an integration

Author:

[email protected]

Disconnect a company from Remote Data Access - v28 and above

Description

The Disconnect From Remote Data Access option makes it easy to disconnect a company.

The steps below are for Sage 50 Accounts v28 and above. Refer to our alternative article if you're using Sage 50 Accounts v27.

When to use this option

When you no longer want to access the company data remotely from a specific computer
To re-sync the RDA connection by disconnecting then reconnecting
To reconnect to the correct or different dataset
To reconnect to a company on RDA that had to be removed

NOTE: This only removes access to the company at one computer, it doesn't remove the company completely from RDA.

When you disconnect, the data remains available to other RDA sites. However, what happens to the data on your computer/server depends on whether you log in as MANAGER or not:

Logged on as MANAGER?	Local computer/server
Yes	The company data remains on your local computer/server, but is no longer synchronised with the company shared using RDA.
No	Your computer/server deletes the local company data.

Cause

Resolution

Disconnect from RDA

NOTE: If possible, take a backup of your company data before you disconnect.

Open Sage 50 Accounts.
On the Company Selection window, click the ellipsis (three dots) to the left of the relevant company.
Click Disconnect From Remote Data Access.
Enter your Logon name and Password then click OK.
Click Yes then click OK.

Reconnect to a company on RDA

Just click Add Company and click Download, then follow the on-screen instructions.
Follow detailed steps on how to connect to a company remotely using RDA.

[BCB:19:UK - Sales message :ECB]

Steps to duplicate