Submission error: 'payrollRunHistory - Invalid history data detected'

Summary

What to do if you receive this error in Sage Payroll when resending a Payroll or ERR submission.

Description

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This error can occur, if you:

  • Sent a Payroll Submission, then an ERR submission, and then attempt to send an amended Payroll Submission. Or,

  • Sent an ERR submission, then a Payroll Submission, and then attempt to send an amended ERR submission.

Resolution

If you sent a Payroll Submission first, and sent an ERR Submission:

Any payroll submissions made in Sage Payroll v27.0 can't be amended and you must correct the payroll submissions directly on ROS. You can make a correction to your ERR submission in Sage Payroll v27.0.

However, any new Payroll or ERR submissions made in Sage Payroll v27.1 you can amend.

If you sent a ERR Submission first, and then sent a Payroll Submission:

Any ERR submissions made in v27.0 can't be amended in Sage Payroll. Please contact Revenue for advise on how to amend ERR submissions directly on ROS. You can make a correction to your Payroll Submission in Sage Payroll v27.0.

However, any new Payroll or ERR submissions made in Sage Payroll v27.1 you can amend.

Solution Properties

Solution ID
240119143659140
Last Modified Date
Tue Feb 20 07:49:36 UTC 2024
Attributes
Product Details
Modules: Report Writer
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