Summary
Description
How to delete sales orders that you've entered in error or with incorrect details.
CAUTION: As you can't reverse anything you delete, we recommend you first take a backup of your data. If you delete lots of items, we recommend you also then compress your data.
Resolution
Click the button below to start.
You can delete sales orders from the list in Sage 50 Accounts Professional. This can be to correct mistakes, cancel raised orders, correct sales order corruption, or remove unwanted sales orders.
NOTE: If a sales order has a Despatched status of part or complete, deleting the sales order doesn't delete the corresponding invoice. It also doesn't adjust the stock levels on the associated Product Record. You can reverse the incorrectly despatched order.
To check the status of your sales order
- Click Sales Orders then click the Allocated column heading. The list is sorted by the allocated status.
- Click the Despatched column heading. The list is sorted by the despatched status.
You've now checked the status of your sales orders.
To delete your sales orders
- Go to Sales Orders and select the orders you want to remove. If necessary, use the Filter option to select a range of orders.
- Delete, then click Yes.
If you delete a sales order with a status of Allocated, the quantities allocated on the Product Records reduce.
If the sales order is Complete and you're deleting it to correct or cancel it, manually adjust the stock levels. You'll also need to delete or reverse the invoice that the order generated.
You've now deleted all of your unwanted sales orders.