How to resolve this error when using Sage Payroll.
When you try to open Sage Payroll after installing a software update, the following message can appear:
'The following shared components are missing: -
- Sage.IE.SageHibernia.Payroll.Common.dll
- Sage.IE.SageHibernia.Payroll.Common.JLC.dll
- Sage.IE.SageHibernia.Services.Logger.dll'
To resolve this issue, you must complete the following steps:
- To close the message, click Cancel.
- Temporally disable your anti-virus and firewall settings. For assistance with this, please contact your local IT support.
- Download and install the latest version of Sage Payroll.
- Ensure all Windows updates are installed.
- Reactivate your anti-virus and firewall settings. For help with this, please contact your local IT support.
- Open Sage Payroll and log into a payroll as normal.
If the issue still occurs, please contact Sage technical support or your Sage-accredited business partner for further assistance.
- Solution ID
- 200427112459475
- Last Modified Date
- Mon Aug 08 09:58:59 UTC 2022
- Attributes
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Product Details
Modules: Administration
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