Allocate a credit note or payment on account to an invoice

Summary

How to pay off part or all of a customer or supplier invoice transaction in Sage 50 Accounts.

Description

Allocating customer or supplier invoice (SI or PI) to credit notes (SC or PC) or payment on accounts (SA or PA) will pay them off. 

NOTE:

CIS - you can't allocate a payment on account to an invoice that uses a CIS nominal code. 

▼ Watch the 'allocate credit notes to invoices' video

NOTE:

This video is part of a free Sage University course. You can sign up for this, or check out our other free Sage University training.

Resolution

How to allocate to invoices

  1. To allocate credit notes or payments on account, go to Customers or Suppliers.
  2. Select Customer receipt or Supplier payment.

    TIP:

    To allocate credits or payments automatically, select Wizard at the top of the window.

  3. To allocate the transactions, enter payment details in the Customer receipt or Supplier payment window as follows:
    Bank A/C  Choose the bank account to post the payment to.
    Date Enter the date for the allocation, usually the later date of the specific transactions.
    Payee Choose the relevant customer or supplier record from the dropdown list.

To allocate each transaction, enter the payment details as follows:

  1. Against the relevant credit or payment on account, select the Receipt or Payment field and enter the amount to allocate.
  2. To allocate the full value, press Pay in Full (F3).
  3. Against the relevant invoice, select the Receipt or Payment field and enter the amount to allocate.
  4. To allocate the full value, press Pay in Full (F3).

Supplier Payment window with PI and PA transactions and the Payment fields highlighted.

NOTE:

 If the invoice has a higher payment amount than the other transaction allocated, this creates a Customer Receipt or Supplier Payment.

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Solution Properties

Solution ID
200427112400767
Last Modified Date
Mon Jul 27 15:15:35 UTC 2026
Attributes
Product Details
Modules: Customers
Modules: Suppliers
Modules: Contact Management
Modules: Bank feeds
Views
0