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Submission error: 'payrollRunHistory - Invalid history data detected'

Created on  | Last modified on 

Summary

What to do if you receive this error in Sage Payroll when resending a Payroll or ERR submission.

Description

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This error can occur, if you:

  • Sent a Payroll Submission, then an ERR submission, and then attempt to send an amended Payroll Submission. Or,

  • Sent an ERR submission, then a Payroll Submission, and then attempt to send an amended ERR submission.

Resolution

If you sent a Payroll Submission first, and sent an ERR Submission:

Any payroll submissions made in Sage Payroll v27.0 can't be amended and you must correct the payroll submissions directly on ROS. You can make a correction to your ERR submission in Sage Payroll v27.0.

However, any new Payroll or ERR submissions made in Sage Payroll v27.1 you can amend.

If you sent a ERR Submission first, and then sent a Payroll Submission:

Any ERR submissions made in v27.0 can't be amended in Sage Payroll. Please contact Revenue for advise on how to amend ERR submissions directly on ROS. You can make a correction to your Payroll Submission in Sage Payroll v27.0.

However, any new Payroll or ERR submissions made in Sage Payroll v27.1 you can amend.