You can mark a customer invoice as in dispute until you pay it or you remove the dispute flag. You do this once you’ve created the batch invoice or updated the invoice to the ledgers.

Before you start

• You can mark any invoice that is part paid as in dispute
• In the Customer Receipt and activity windows, the Disputed column shows as 'd' for disputed items
• You can also set up your own dispute reasons and run reports on the disputed item
• Marking an invoice as disputed doesn't prevent you from paying the invoice

Flag an invoice as in dispute

• Remove a dispute flag from a customer or supplier invoice
• Amend invoice dispute reasons
• Reporting on invoices with disputes