Reporting on invoices with disputes

Solution Properties

Solution ID:

250508141628027

Last Modified Date:

Mon Aug 10 14:31:09 UTC 2026

Taxonomy Path:

Case category//How do I...//processing

Author:

Reporting on invoices with disputes

Description

Cause

Resolution

Click Suppliers or Customers then click Disputes.
Click the A/C dropdown list and click the required supplier or customer.
Click the invoice you want to dispute then click Dispute.
Click the Reason code dropdown and click the required dispute reason and click OK.

A d and the reason appears next to the selected transaction.

The following reports are available to help you show which invoices have disputes.

Module	Location	Report	Filename
Customers	Go to Customers, select Reports, then Customer invoices.	Customer Invoice Disputes	CSTDISP.report
		Disputed Invoices By Account	CSTDISPR.report
		Disputed Invoices By Reason	CSTDISPA.report
Suppliers	Go to Suppliers, select Reports, then Supplier, then Supplier invoices. TIP: Use the same report when you update purchase orders to purchase invoices.	Supplier Invoice Disputes	PL_INDIS.report
		Disputed Invoices By Account	SPLDISPR.report
		Disputed Invoices By Reason	SPLDISPA.report

Upgrade your licence

Growing business? Add more companies, users, or employees to your licence with ease. Leave your details and we’ll be in touch.

Steps to duplicate