Log in using a six-digit code from the Sage Verify app
Description

When you set up Sage Verify, a prompt asks if you want to allow notifications.

If you didn't enable notifications, you can still authenticate with a six-digit code from Sage Verify.

This involves copying the code from within Sage Verify and entering it on the 2FA login screen.

NOTE:

If you enabled notifications, the Sage Verify app still generates six-digit codes that you can choose to use to log in. Alternatively, log in using push notifications.

Cause
Resolution
  1. Go to the logon page for your Sage product or service.
  2. Enter your Sage account email address and password.
  3. Select the Enter verification code instead button.
  4. Open the Sage Verify app on your mobile device. A list of your accounts appears with a six-digit code against each.
  5. Enter the six-digit code for your account in the login screen.
  6. If no-one else uses the device you're using, you can choose to select the Remember me on this device for 30 days option.
  7. Select Continue to finish logging in.

You're now logged in, and can use your Sage service as normal.


 

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