Downgrade your Sage subscription
Description

Review the downgrade options for your product below.

Sage Accounting 
You can't downgrade to a lower tier.

Sage Accounting Individual
You can downgrade to the free plan if you're within the bank accounts or attachment storage limit.

Sage Payroll 
You can add or remove employees any time. Keep in mind that the number of active employees you have in Payroll must match the subscription level. For example, if you have 25 active employees, you cannot change your subscription to 5-10 employees.

Read more about Sage Payroll billing.

Cause
Resolution

 Before you begin, you must log in as the Administrator or have relevant permissions to manage subscriptions.

  1. Select your business name, then select Manage business account from the dropdown menu.
  2. Select the Subscriptions (or Subscriptions and Invoices) tab.
  3. Here you can view your current subscriptions. Select Manage subscriptions.
  4. Choose Select subscription to downgrade to a lower tier. To remove a product, follow the steps in our article Cancel your subscription.
     TIP: Select Compare features to view the differences between subscription tiers. 
  5. Review the Pricing plan section to make sure you're happy with the changes.
  6. Select Apply selections.
  7. Finally, confirm your billing address and payment method. 
Steps to duplicate
Related Solutions