Correct SSP paid in error
Description
Cause
Resolution

Before you start

  1. Make sure the payroll status is Start of Period (SOP).
  2. Back up your data.

 TIP: If you need help with processing SSP correctly next time, see the process statutory sick pay (SSP) guide. 


Correct the SSP year-to-date values

  1. Go to Processing, then select Employee Details.
  2. Next to Surname, select Browse, then choose the relevant employee.
  3. Open the ETP tab.
  4. Select I need to override these values.
  5. In SSP Days Taken, enter the correct number of days.
  6. Select Save.
  7. Choose Resend the Payroll Submission to ROS at a later stage, then select Continue.

 NOTE: Recover the SSP overpayment by reducing the employee’s basic pay in the next pay run. 

Steps to duplicate
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