You need to check that your employees are set up in the correct pay cycle. For example, if you want to pay an employee weekly, they should be set up in a weekly pay cycle.
To check that an employee’s pay cycle is correct, carry out these steps:
- Select the Employees tab and click on the relevant employee.
- In the Employment Details section, check the pay cycle is correct.
If the pay cycle is wrong but you haven’t yet completed a pay run for this employee: - Select Edit.
- Select the correct pay cycle.
- Select Save.
You can now carry on with the payroll as usual.
If you have completed a pay run for this employee using the incorrect pay cycle, you must correct this. Read our article Correct a completed pay run. Correct the relevant pay run to reflect the amount of pay the employee would receive for that pay period.
For example:
You paid a weekly employee in a monthly pay run by accident. Increase the amount of pay they receive to the monthly amount.
You paid a monthly employee in a weekly pay run by accident. Reduce their pay to the weekly amount.
TIP: If you pay an employee on a weekly pay run in error, you must continue to pay them weekly for the rest of the tax month. Then change them to the monthly pay cycle.