| | Delete a sales credit note |
| Description | How you delete the credit note depends on whether it's allocated (paid) or included in a VAT return. How this works You can only delete credit notes when they have not been used to pay an invoice and have not been included on a VAT return. If the credit note has been: - Used to pay an invoice, then unallocate the credit note first to remove the link to the invoice
- Included on a VAT return, you cannot delete the credit note. Reverse the credit note with an invoice instead
You can delete credit notes only if they have not paid an invoice or included on a VAT return. - From Reports, choose VAT Returns.
- Select the Delete icon next to the draft VAT return.
Once you include the credit note on a VAT return and submit it to the Revenue, you cannot delete it. If you make a mistake, you will need to reverse the credit note with an invoice to nullify the value. Your next VAT return will then include the new invoice. On the cash scheme, it is the payment and not the invoice that's included on the VAT return. Simply remove the credit note from the invoice and delete as necessary. |
| Resolution | Delete a credit note- From Sales, choose Sales credit notes.
- Select the check box next to the relevant credit note.
- Select Delete from the toolbar.
 - Enter the reason for deleting the credit note.
- Click Yes.
The credit note status now shows as Void. [BCB:299:UKI - Personal content block - Dane:ECB]
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