Prepare to update your software
Description

To prepare for the upcoming update, we recommend you complete a few quick checks first to ensure your installation goes smoothly.

Back up your data

Before you install the update when it's available, make sure you back up your data.


Check if you're an administrator

This ensures you have access to add, change and remove files during an installation.

You can check if you're a Windows administrator.


Check system requirements

For your software to run correctly, your computer must meet the system requirements for Sage Payroll.


Check your antivirus software

If you use Norton or BullGuard antivirus software, it can block Sage Payroll installation files, causing an alert that prevents access to Sage Payroll.

To avoid this, disable your Norton or BullGuard antivirus before installing the Sage Payroll update. After installation, remember to enable your antivirus software.

TIP: If you've installed your Sage Payroll update, follow the Norton or BullGuard warning after installing the update article, to access your software. 

If you're using other antivirus software, and experience issues when installing, you can modify your antivirus software to avoid conflicts with Sage Payroll.


Next steps

Once you complete the preparation steps, you're ready to download and install the Sage Payroll year end update.