Remove Remote Data Access

1. In Sage 50 Accounts click Settings, hover over User Management then click Users.
2. Click the Manager user name then click Edit.
3. Clear the Allow Remote Data Access checkbox, click Yes,  then click Save. 
4. Click OK, then click Close.

Disconnect the company from the Sage Account

1. Log into Sage 50 Accounts as manager or as an administrator, click Settings then click Connected Services Settings
   
   If a message appears advising you are using Bank Feeds, you must switch off Bank Feeds then repeat step 1.
   
   
2. To disconnect the company, click Disconnect then click OK.

Connect to the new email address

CAUTION: You must connect to a new email address which has not been used with Sage Account previously. Do not use your original email address or the address it was changed to.

1. Connect the company to your new manager email address. Read more >
2. Set up Remote Data Access. Read more >

 Allow Remote Data Access for relevant users

You must now set up Remote Data Access for all relevant users. Read more >

Disconnect from the Remote Data Access company

1. At the remote site, open Sage 50 Accounts.
2. On the Company Selection window, click the ellipsis (3 dots) to the left of the company name you want to disconnect.
3. Click Remove Remote Data Access.
4. Enter your logon name and password then click OK.
5. Click Yes then click OK.

Request a new company invite

Contact the data owner and ask them to follow the steps below to invite you to access the company using a new email address you provide.

 CAUTION: The data owner must invite you to connect using a new email address which you have not used with Sage ID previously. Do not use your original email address or the address it was changed to.

1. Log into Sage 50 Accounts as manager.
2. Click Settings, click User Management then click Users.
3. Select the required user then click Edit.
4. Click Remote Data Access, clear the Allow Remote Data Access check box, then click Yes.
5. Select the Allow Remote Data Access check box.
6. Complete the First Name, Last Name and Email Address fields, using the new email address.
7. Click Finish, click Save then click Close.

Reconnect the company

Once the data owner has invited you to access the company using a new email address, you can then reconnect to the company. Read more >