What do you want to edit?

Is the field you want to edit a critical or non-critical field?

NOTE: Foreign currency transactions - The only critical field you can edit is the exchange rate. To amend any other critical field, delete then re-enter the transaction.

Critical fieldwiz_VAT_VCA_CRIT;wiz_VAT_VCA;null Non-critical fieldwiz_VAT_VCA_NONCRIT;wiz_VAT_VCA;null Backwiz_VAT;wiz_VAT_VCA;null

Has the customer payment on account been VAT reconciled?

To check, click Transactions then identify the required transaction and check the VAT column.

• R = Reconciled
• N = Not reconciled
• - = Does not require reconciliation

Yeswiz_VAT_VCA_CRIT_RECY;wiz_VAT_VCA_CRIT;null Nowiz_VAT_VCA_CRIT_RECN;wiz_VAT_VCA_CRIT;null Backwiz_VAT_VCA;wiz_VAT_VCA_CRIT;null Restartwiz_VAT;wiz_VAT_VCA_CRIT;null

Reverse the customer payment on account

You must reverse the customer payment on account with a customer refund, then post a new corrected customer payment on account as required.

Reverse the customer payment on account with a customer refund

1. Click Customers then click Refund and complete the Customer Refund window as follows:

   Bank A/C Ref	Choose the required bank.
   Payee	Choose the required customer.
   Tax Code	Enter the same tax code as the original customer payment on account.
   Date	Enter the date of the refund.
   Exchange Rate	Foreign trader only - Enter the same Exchange Rate as the original customer payment on account.
   Amount	Enter the amount you are refunding.

2. Click Save and click Yes then click  Close.
3. You can now post the correct customer payment on account.

Points to consider

• Allocate the refund - Once you post the customer refund this can be treated as an outstanding invoice. You can either allocate it to a customer payment on account, post a customer receipt against it or allocate it to a customer credit.
• Bank reconciliation - Once you post the customer refund, if required, you may need to also bank reconcile it. The net effect of the refund and original transaction in the bank reconciliation is 0.
• VAT reconciliation - As the customer payment on account has been VAT reconciled, when you reverse it the new customer refund (SP) appears on the next VAT quarter as a transaction from a previous period. You must include this previous transaction in the VAT Return.

Backwiz_VAT_VCA_CRIT;wiz_VAT_VCA_CRIT_RECY;null Restartwiz_VAT;wiz_VAT_VCA_CRIT_RECY;null

Edit a customer payment on account

1. Click Customers and click the required customer then click Activity.
2. Click the customer payment on account, SA, you want to amend then click Edit transaction.
3. Amend the transaction details as required.
   
   To edit certain fields, you may have to click Edit.
4. Once complete, click Save then click Yes and click Close.

What happens when you edit the customer payment on account?

When you edit a critical field, the original transaction is deleted, and a new customer payment on account is posted in its place.

Backwiz_VAT_VCA_CRIT;wiz_VAT_VCA_CRIT_RECN;null Restartwiz_VAT;wiz_VAT_VCA_CRIT_RECN;null

Edit a customer payment on account

1. Click Customers and click the required customer then click Activity.
2. Click the customer payment on account, SA, you want to amend then click Edit transaction.
3. Amend the transaction details as required.
   
   To edit certain fields, you may have to click Edit.
4. Once complete, click Save then click Yes and click Close.

What happens when you edit the customer payment on account?

When you edit a non-critical field, the original transaction saves with the new changes.

Backwiz_VAT_VCA;wiz_VAT_VCA_NONCRIT;null Restartwiz_VAT;wiz_VAT_VCA_NONCRIT;null

Edit a customer payment on account

NOTE: Foreign currency transactions - You can only edit non-critical fields and the exchange rate on foreign transactions. To amend other critical fields, delete then re-enter the transaction.

1. Click Customers and click the required customer then click Activity.
2. Click the customer payment on account, SA, you want to amend then click Edit transaction.
3. Amend the transaction details as required.
   
   To edit certain fields, you may have to click Edit.
   
   
4. Once complete, click Save then click Yes and click Close.

What happens when you edit the customer payment on account?

What happens to the transaction depends on whether it has been VAT reconciled or not:

• Not VAT reconciled - the original transaction saves with the new changes.
• VAT reconciled - the original transaction is deleted, and a new customer payment on account is posted in its place.