What do you want to edit?

Is the field you want to edit a critical or non-critical field?

NOTE: Foreign currency transactions - The only critical field you can edit is the exchange rate. To amend any other critical field, delete then re-enter the transaction.

Critical fieldwiz_VAT_VCA_CRIT;wiz_VAT_VCA;null Non-critical fieldwiz_VAT_VCA_NONCRIT;wiz_VAT_VCA;null Backwiz_VAT;wiz_VAT_VCA;null

Has the customer receipt been VAT reconciled?

To check, click Transactions then identify the required transaction and check the VAT column.

• R = Reconciled
• N = Not reconciled
• - = Does not require reconciliation

Yeswiz_VAT_VCA_CRIT_RECY;wiz_VAT_VCA_CRIT;null Nowiz_VAT_VCA_CRIT_RECN;wiz_VAT_VCA_CRIT;null Backwiz_VAT_VCA;wiz_VAT_VCA_CRIT;null Restartwiz_VAT;wiz_VAT_VCA_CRIT;null

Reverse the customer receipt

You must reverse the customer receipt with a customer refund, then post a new corrected customer receipt as required.

Reverse the customer receipt with a customer refund

1. Click Customers then click Refund and complete the Customer Refund window as follows:

   Bank A/C Ref	Choose the required bank.
   Payee	Choose the required customer.
   Tax Code	Enter the same tax code as the original customer receipt.
   Date	Enter the date of the refund.
   Exchange Rate	Foreign trader only - Enter the same Exchange Rate as the original customer receipt.
   Amount	Enter the full amount of the original sale receipt.

2. Click Save then click Yes and click Close.

Points to consider

• Allocate the refund - Once you post the customer refund this can be treated as an outstanding invoice. You can either post a customer receipt against it or allocate it to a customer credit.
• Bank reconciliation - Once you post the customer refund, if required, you may need to also bank reconcile it. The net effect of the refund and original transaction in the bank reconciliation is 0.
• VAT reconciliation - As the customer receipt has been VAT reconciled, when you reverse it the new customer refund (SP) appears on the next VAT quarter as a transaction from a previous period. You must include this previous transaction in the VAT Return.

Backwiz_VAT_VCA_CRIT;wiz_VAT_VCA_CRIT_RECY;null Restartwiz_VAT;wiz_VAT_VCA_CRIT_RECY;null

Edit a customer receipt

1. Click Customers and click the required customer then click Activity.
2. Click the customer receipt, SR, you want to amend then click Edit transaction.
3. Amend the transaction details as required.
   
   To edit certain fields, you may have to click Edit.
   
   
   
   
4. Once complete, click Save then click Yes and click Close.

What happens when you edit the customer receipt?

When you edit a critical field, the original transaction is deleted, and a new customer receipt is posted in its place.

Backwiz_VAT_VCA_CRIT;wiz_VAT_VCA_CRIT_RECN;null Restartwiz_VAT;wiz_VAT_VCA_CRIT_RECN;null

Edit a customer receipt

1. Click Customers and click the required customer then click Activity.
2. Click the customer receipt, SR, you want to amend then click Edit transaction.
3. Amend the transaction details as required.
   
   To edit certain fields, you may have to click Edit.
   
   
   
   
4. Once complete, click Save then click Yes and click Close.

What happens when you edit the customer receipt?

When you edit a non-critical field, the original transaction saves with the new changes.

Backwiz_VAT_VCA;wiz_VAT_VCA_NONCRIT;null Restartwiz_VAT;wiz_VAT_VCA_NONCRIT;null

Edit a customer receipt

NOTE: Foreign currency transactions - You can only edit non-critical fields and the exchange rate on foreign transactions. To amend other critical fields, delete then re-enter the transaction.

1. Click Customers and click the required customer then click Activity.
2. Click the customer receipt, SR, you want to amend then click Edit transaction.
3. Amend the transaction details as required.
   
   To edit certain fields, you may have to click Edit.
   
   
   
   
4. Once complete, click Save then click Yes and click Close.

What happens when you edit the customer receipt?

What happens to the transaction depends on whether it has been VAT reconciled or not:

• Not VAT reconciled - the original transaction saves with the new changes.
• VAT reconciled - the original transaction is deleted, and a new customer receipt is posted in its place.