Unallocate the transaction

1. Go to Customers, select the required customer, then select the Activity option.
2. Select the transaction to unallocate, then select Unallocate.
3. Press Yes.
   
   
   NOTE:

   If you can't select the 'Unallocate' option, find out why you can't unallocate a transaction.

The customer discount is unallocated and the transaction type changes to a customer credit (SC).