1. Click Customers, click the required customer then click Activity.
2. Select the receipt you want to unallocate, click Unallocate transaction then click Yes.
   
   If the option is disabled, find out why you can't unallocate a transaction.

Congratulations, the SR has now been unallocated and will now change to an Sales Payment on Accounts (SA).

[BCB:19:UK - Sales message :ECB]