Solution Properties
Solution ID:
200427112540705
Last Modified Date:
Wed Mar 23 14:27:57 UTC 2022
Taxonomy Path:
Case category//I have a problem with...//balances
Author:
[email protected]
Unallocate a customer credit (SC) transaction
Description
Cause
Resolution
  1. Click Customers, click the required customer then click Activity.
  2. Select the credit you want to unallocate then click Unallocate transaction then click Yes.

    If the option is disabled, find out why you can't unallocate a transaction.

 

[BCB:19:UK - Sales message :ECB]
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