If you run Check Data in Sage 50 Accounts v26 and above and there are errors found that can't be fixed, the Your next steps window appears. Here there are options to help you find and restore your last error free backup. Let's walk you through it.

View reports and take a backup

1. To identify information you may need to re-enter, click View reports then run any required reports.
   
   NOTE: If no error free backup is found, the View reports option doesn't appear. Instead, close the File Maintenance Problems Report, then run any required reports and run Check data again.
   
   

   EXAMPLE: Some suggested reports and where they can be found:

   • Transactions > Reports > Transactions > Transaction CSV or Transaction CSV (PP=>PA AND SR=>SA)
   • Customers > Reports > Customer details > Customer Record CSV
   • Suppliers > Reports > Supplier details > Supplier Record CSV
   • Products and services > Reports > Product details > Product Record CSV
     
     
2. To take a backup of your current data with errors, click Backup.
3. Make a note of the file name and location, then click OK.

Restore your last error free backup

TIP: For a more in-depth guide on how to restore to an error free backup and reprocess when you have unfixable errors - Read more >

1. To restore your last error free backup, click Retrieve backup.
   
   If an error free backup can't be found, a message appears. To locate a backup manually, click Browse then browse to and double-click an error free backup.
   
   
2. To restore the backup, click OK then click Yes.
3. Click OK and log in to your data.

We recommend you run the Check Data option again in File, Maintenance to ensure there are now no errors in your data.  You can now re-enter any transactions that were posted since the backup was taken.

[BCB:101:Limitless - 50 Accounts - Data Corruption / Maintenance:ECB]