Customers

If you're a customer, please contact your Sage Business Partner for support. If you use Sage 200 Standard or Education, and get direct support from Sage, click here.

Business partners

 NOTE: Our Business Partner Handbook provides insight into our support programs and enables you to quickly identify helpful information you may need when using Technical Support, to download your copy click here.

To create a new case, use Case Management to raise your query.

NOTE: Manufacturing, Sage CRM, Project Accounting and Business Intelligence can now only be raised via Case Management rather than by phone unless the issue is Critical, please see the business patner handbook for priority definitions.

Telephone support is also available between 9:00am and 5:00pm, Monday to Friday, excluding Public Holidays. To get support please call:

• UK - 0191 479 5933
• Ireland - 14 470 822

Menu options

Please choose the relevant option below when calling, ensuring you have your business partner account number and customer name to hand.

Software	Option (UK)
Sage 200 Standard	1
Sage 200 Education	1
Sage 200 Professional	2