Support

 CAUTION: If you are a Sage 200 Professional customer please click here for information. If you get support for Sage 200 Standard via a Sage Business Partner, support will only be provided via your partner, please contact them for assistance.

 NOTE: Our Customer Handbook contains lots of useful information, please download a copy here.  

TIP: Please have your account number at hand when contacting the Technical Support Team, this is an eight-digit number that you can find in Sage 200 via Tools, About Sage 200, then System Information. 

For telephone support between 9:00am and 5:00pm, Monday to Friday (excluding Public Holidays), please call:

• UK - 0191 479 5955
• Ireland - 01 4470 806

 NOTE: We do not offer email support for Sage 200 Standard / Sage for Education.

The support lines may need to close occasionally to allow for training and development sessions. Details of planned line closures are listed in the sections below.

In some cases, additional line closures may need to take place at short notice. Any closures will be made available on this page seven days in advance.

Line closures

Monthly

The support team are unavailable between 09:00 and 10:00 on the last Wednesday of every month as shown in the table below.

Dates that don't fall on the last Wednesday of the month are denoted with an asterisk.

Weekly

Every Wednesday, except for the dates mentioned above, the support team are also unavailable between 9.00 - 9.15am.