Solution Properties
Solution ID:
200427112332055
Last Modified Date:
Thu Apr 09 09:23:03 UTC 2026
Taxonomy Path:
Case category//I have a problem with...//opening
Author:
[email protected]
Stop and restart the Sage Services
Description

The Sage 50 Accounts Service runs on the computer or server holding your data. It acts as a gateway, controlling the reading and writing of data. This service increases the robustness of the system, improves data security, and optimises performance. 

TIP:

Use our Data Service Manager that makes this process easier. To find out more, visit our using the Sage 50 Data Service Manager in v31 and above article

 

Cause
Resolution

Restart the computer that holds your data

To stop and restart the services immediately, restart your computer and / or the computer that holds your data. 

Using Windows Service Manager

Follow these steps on the computer or server that holds your Sage 50 Accounts data.

▼ Stop the Sage 50 Accounts Services
  1. Log all users out of Sage.
  2. Select the Windows Key + R buttons, enter Services.msc.
  3. Right-click the Services app then press Run as administrator. 
  4. Right-click the relevant service and click Stop.
    • Sage Accounts v26 and above - Sage 50 Accounts Service vxx

Where xx is your version. For example, v33.

  1. Right-click the relevant control service and click Stop.
    • Sage Accounts v26 and above - Sage 50 Accounts Control vxx

Where xx is your version. For example, v33.

▼ Start the Sage 50 Accounts Services
  1. Select the Windows Key + R buttons, enter Services.msc.
  2. Right-click the Services app then press Run as administrator. 
  3. Right-click the relevant service and click Start.
    • Sage Accounts v26 and above - Sage 50 Accounts Service vxx

Where xx is your version. For example, v33.

  1. Right-click the relevant control service and click Start.
  • Sage Accounts v26 and above - Sage 50 Accounts Control vxx

Where xx is your version. For example, v33.

NOTE:

If you're having difficulty starting the service, this could be due to environmental issues. To help resolve this, contact your local IT support.

  1. Log into Sage.

 

The service is stuck starting or stopping

CAUTION:

These steps are a last resort. If the service is in use, it can cause data corruption. 

Restart the computer that holds your data

To stop and restart the services immediately, restart your computer and / or the computer that holds your data. 

If the issue persists

Follow our Sage services stuck on the stopping status article. 

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