You can use the Credit Invoice button in Sage 50 Accounts to generate credit notes based on the content of existing invoices. Credit notes may be generated for both updated and non-updated invoices. Let's take a look at how to do this.

1. Click Invoices and credits and select an Invoice to credit then click Credit invoice.
2. Amend the credit note as required then click Sav�e.
   TIP: You can modify things like amounts, dates and references here, along with any other changes required. 
   If the invoice has not been updated, the credit note is created and added to the Invoice List. Please proceed to step 4.
   
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   [BCB:333:SageU - 2024:ECB]
   
   If the invoice has been updated, the following message appears:
   'Do you want to update this credit note and allocate it to Invoice xx?'
3. To allocate the credit note to the invoice click Yes.
   
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   [BCB:333:SageU - 2024:ECB]

    

   
   The following message appears:
   
   'Credit Note xx (Transaction No xx) has been updated and allocated to Invoice yy (Transaction No yy)'
   
   NOTE: If the invoice has already been paid through Bank accounts then Customer receipt, the credit note is updated but remains unallocated. 
   
   
4. Click Close.
   
   NOTE: When you update a product credit note, this also posts a Goods Returned (GR) transaction on the product activity to move the stock back in.
   

Once created, you can print your credit note and update ledgers, so the values appear in your customer and nominal accounts.