Transaction details 'Deleted or Cancel - see tran (transaction number)'
Description

The Details column may show the following on a transaction:

  • 'Deleted - see tran (transaction number)'
  • 'Cancel - see tran (transaction number)'

We explain below why these details appear.

Cause
Resolution

Deleted - see tran (transaction number)

If you use the Corrections option to amend a critical field on a transaction, Sage 50 Accounts amends the original transaction. It then posts a new transaction to show what the original details were. This new transaction has the details Deleted - see tran (transaction number).


Cancel - see tran (transaction number)

If the transaction appears in red

If you use the Corrections option to amend a critical field on a bank transaction, Sage 50 Accounts amends the original transaction. It then posts a new transaction to show what the original details were. This new transaction appears in red and has the details Cancel - see tran (transaction number).

If the transaction appears in black

When you use the Corrections option to amend or delete a VAT reconciled transaction, Reverse appears instead of Delete. If you click Reverse or amend a critical field on a VAT Reconciled transaction, Sage 50 Accounts posts a reversal transaction that has the details Cancel - see tran (transaction number).

You can't re-instate cancelled or deleted transactions.  You would need to post the transaction again or restore a backup taken before the deletion occurred.


[BCB:19:UK - Sales message :ECB]



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