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ERROR: 'Internal error while calling the service'

Created on  | Last modified on 

Summary

Retrieve auto-enrolment payroll notifications (AEPNs) error: 'Internal error while calling the service' in Sage 50 Payroll Ireland.

Description

When trying to retrieve AEPNs, when NAERSA's server is busy, you receive the following error:

'Internal error while calling the service'.

Resolution

This is a time-out message within the service, which occurs when the NAERSA server is busy at the time of the request. In this instance, try again later.