Check your payroll submission status

How to check your payroll submission status in Sage Payroll.

Payroll logs the status of Payroll Submissions to Revenue Online Service (ROS).

To see the status of each submission:

1. Select the Pay Runs tab.
2. Select a completed pay run.
3. Look at the ROS Real Time Reporting section of the screen.
4. The status confirms if a submission is successful.

Submission statuses

A separate status displays for all pay frequencies. A submission can have one of the following statuses:

 

The Payroll Submission was successfully sent	Received and accepted by ROS	green tick icon
The Payroll Submission is being transmitted	Submission not yet received or accepted	process icon
The Payroll Submission was accepted with errors	Partially rejected by ROS	red error icon
Failed Payroll Submission	Rejected by ROS	red error icon

Failed submissions

If a submission fails, select View Details to see the error details. This shows details given by ROS when they reject a submission. You must now resolve the error.

Once resolved, you can access the View Details screen and select resubmit. A prompt to confirm the digital certificate and password appears. ROS Real Time Reporting section of the screen updates to show the status of the submission for that pay run.

Outstanding submissions

Look at the Revenue Payment Record section on the Summary tab. This displays the status of the oldest unprocessed pay runs. Also, pay runs with outstanding Payroll Submissions. It displays a due date countdown.

This compares the Pay Date of the specified pay run against the current system date. It uses this to display the status of the submission.

• The Pay Date of the pay run is after the current system date. The status of the submission reads Due in X days. X is the number of days between the Pay Date and the system date. For example: The system date is 02/02/2024 and the Monthly Pay Date is 05/02/2024. The Revenue Payment Record section displays Due in 3 days

• The Pay Date of the pay run is the same as the current system date. The status of the submission displays Due TODAY

• The Pay Date of the pay run is before the current system date. The status of the submission displays OVERDUE in red