You may need to write off outstanding invoices when you know that a customer will never pay the invoice. This could be due to a dispute or when the customer's company goes into liquidation.
To write off your customer’s invoice, create a credit note using the Bad Debts ledger account. This offsets the bad debt against your profit for the current financial year.
If you use the Standard VAT Scheme, you may be able to reclaim the VAT you’ve already paid to the Revenue.
You cannot reclaim VAT if you use the Cash Basis Scheme. This is because you only pay VAT when the customer pays their invoice. As the customer hasn’t paid you, there’s no VAT to reclaim.
To reclaim VAT when using the Standard VAT Scheme, you must meet certain conditions.
For more information about these conditions and if you can reclaim bad debt, contact Revenue. Or visit their website www.revenue.ie
You need to ensure that you've got the correct visibility settings for the Bad Debts ledger account in your chart of accounts.
To check:
Create a credit note in the following way if you use the Standard VAT scheme and want to reclaim VAT.
We recommend that you create the credit note using the following details
To clear the outstanding debt, make sure to match the credit to any outstanding invoices. For more information, read allocate invoices.
To reclaim VAT, you need to record a journal for the VAT amount.
This reduces your VAT liability on your next VAT return.
Add the following lines
| Ledger Account | Debit | Credit | Include on VAT Return? |
| Bad Debts (8100) | 0.00 | Reclaim value | Leave clear |
| VAT on Purchases (2201) | Reclaim value | 0.00 | Select the check box |
Create a credit note in the following way if you write off an invoice and cannot reclaim the VAT.
We recommend that you create the credit note using the following details
To clear the outstanding debt, make sure to match the credit to any outstanding invoices. For more information, read allocate invoices.