Pop-ups blocked when printing

Summary

How to update pop-up blockers when using Accounting Start.

Description

If you print reports you need to make sure that pop-ups aren’t blocked by your internet browser. This can apply to all reports including your invoices, credit notes, quotes and payslips.

Resolution

If you prefer to keep your pop-up blocker turned on for added security, you can leave it on but configure it to allow pop-ups from Sage.

If you’re using any other internet browser, please refer to your browser help system.

Microsoft Edge

From the menu (ellipsis) icon, then select Settings.
Select Cookies and site permissions, then select the Pop-ups and redirects tab.
Under Allow, select Add.
In the Add a site box, type https://accounts-extra.sageone.com.
Select Add.

The next time you try to print a report, it opens in a new tab and you can print it as normal.

Google Chrome

From the menu (ellipsis) icon, then select Settings.
Select Security and Privacy, then select Site settings.
Under Content, select Pop-ups and redirects.
Under Allowed to send pop-ups and use redirects, select Add then type https://accounts-extra.sageone.com.
Select Add.

The next time you select to print a report, a new window will open and you can print it as normal.

Mozilla Firefox

From the menu (ellipsis) icon, then select Settings.
Select Privacy & Security, then select the Exceptions button next to Block pop-up windows.
TIP: If Exceptions isn’t available, pop-ups are already enabled from all websites.
In the Address of website box, type in https://accounts-extra.sageone.com.
Select Allow, then select Save Changes.

The next time you select to print a report,a new tab will open and you can print it as normal.

Safari

On the menu bar, select Safari.
Select Preferences, then select the Websites tab.
Under General, select Pop-up windows.
Locate https://accounts-extra.sageone.com in the list of websites, then select Allow.

The next time you select to print a report, a new tab will open and you can print it as normal.

Solution Properties

Solution ID: 222001000100322
Last Modified Date: Tue Nov 07 11:36:16 UTC 2023
Views: 0