Summary
Description
You can't change the customer or supplier. Instead, delete the payment or receipt, then enter a new receipt or payment with the correct customer or supplier.
You also can't edit:
- Reconciled bank transfers or deposits. Reverse the bank transfer or deposit to clear the value from the bank account. Read how to reverse a bank transfer or cash deposit
- Payments and receipts included on a VAT return and submitted to HMRC. Create a reverse transaction to clear the value from the bank account and VAT return. Read how to ccorrect transactions included on a VAT return
Resolution
How this works
The edited transaction is no longer reconciled when you change the Bank account, Amount, or Date where the new date is later than the end date of the reconciliation. For example, if the end date of the reconciliation is 31 July, and you change the transaction date to 5 August. For these transactions
- We unreconcile and update the transaction so it is ready for you to check and reconcile again
- On your next reconciliation, we adjust the starting balance by the amount of the edited transaction
- We will also show the edited transaction with a Corrected label in the Corrected Transaction column
Audit trail and reports
When you edit a transaction, we reverse the original transaction and create a new one with a new transaction number. Apart from the audit trail, only the new transaction shows on your reports.
Change the description, reference or ledger account
- From Banking, select the relevant bank account.
- From the Activity tab, select the relevant row to open the transaction to edit.
- Make the required changes and Save.
Change the date
- From Banking, select the relevant bank account.
- From the Activity tab, select the relevant row to open the transaction to edit.
- Change the date and Save.
The edited transaction remains reconciled when the new date is the same period as the reconciliation. For example, if the end date of the reconciliation is 31 July, and you change the transaction date to any date up to 31 July.
The edited transaction is unreconciled when the new date is after the end date of the reconciliation. For example, if the end date of the reconciliation is 31 July, and you change the transaction date to 5 August.
Change the bank account or amount
- From Banking, select the relevant bank account.
- From the Activity tab, select the relevant row to open the transaction to edit.
- Change the bank account or amount.
- If you reduce the amount of an allocated customer receipt or supplier payment, select the edit icon
in Paid column. The Part Pay window opens. Adjust the Amount to Pay or Discount as required.
- Save your changes.
Reconcile again
If you previously reconciled the transaction, you may need to reconcile it again. Do this when you change the bank account, amount, or date where the new date is later than the end date of the reconciliation.
When you open the reconciliation page and view an existing reconciliation, the edited transaction shows with a Corrected label in the Corrections column.
- From Banking, open the bank account you want to reconcile.
- Choose the Reconcile link.
- Check the Statement End Date. Make sure this is the same as or later than the date of the edited transaction.
- The edited transaction shows with a Corrected label in the Corrected Transactions column. To reconcile the edited transaction, select the check box in the Reconcile column.
- Check the Starting Balance. This is the closing balance from you previous reconciliation, adjusted by the amount of the edited transaction.
- For example, the starting balance was previously £500. You edit a payment of £500. As the payment is no longer reconciled, the new starting balance is £1000.
- Enter the Statement End Balance to match the new balance after you reconcile the edited transaction.
- For example, you change the payment amount to £400. As the payment is no longer reconciled, the starting balance is £1000. To reconcile the edited payment, enter £600 as the new Statement End Balance. This is the Starting balance £1000 less the edited payment £400.
- Check the Reconciled balance is now correct and the difference is zero.
- Select Finish.
- The starting balance of your next reconciliation will now be correct.