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Contacting Sage technical support

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Summary

This guide contains the different methods we provide support to our customers.

Description

Our Help Centre has everything you need to help you get the most from your software 24/7. Whether you prefer to read about a topic, watch a quick video or find answers to commonly asked questions, we have it covered. To visit the Help Centre now, go to www.sage.ie/payroll

However, if you need contact our technical support team, you can use the following methods:

Resolution

Q&A Live

Sage Q&A Live is a brand-new way for you to get in touch. You can join straight away, so there’s no waiting times at all! We will do live demos when requested, as well as share informative slides throughout the session, however, the focus will be driven by you and your questions. Read more >

Web chat

To start a chat:

  1. Visit the Get in touch area of our Help Centre.
  2. Click Let's talk then click Online chat.

Our web chat service is available from 9am to 5pm, Monday to Friday (excluding bank holidays).

Email

Email us at [email protected]

There's a 24 hour (working day) turnaround time for email support.

Telephone

Call us on +353 1 447 0806.

Telephone support is available from 9am to 5:30pm, Monday to Friday (excluding bank holidays).

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