Summary
Minimum requirements
Operating system
How to check your operating system
- Press the Windows key and R then type winver then click OK
This opens the About Windows window, which displays the operating system details.
Compatible operating systems:
- Windows® 11
- Windows® 10
- Windows® Server 2022
- Windows® Server 2019
- Windows® Server 2016 32-bit (x86) and 64-bit (x64)
- Windows® Server 2012
You need to ensure that you install all the latest Microsoft service packs and updates.
Computer specifications
RAM (Memory)
You need 2GB RAM for Sage Payroll.
- Press the Windows key and R then type msinfo32 then click OK
If the memory appears in KB (Kilobytes), to calculate the equivalent in MB (Megabytes) you can divide the figure by 1024. Alternatively, use the following values as a guide:
- 1 GB = 1024 MB = 1,048,576 KB
- 512MB = 524,288 KB
- 256MB = 262,144 KB
- 128MB = 131,072 KB
- 64MB = 65,536 KB
- 32MB = 32,768 KB
- 16MB = 16,384 KB
Free disk space
You need 2GB of free disk space (You need additional space for data files).
- Press the Windows key and E then click This PC then right-click C: then click Properties
Processor speed
You need a 2Ghz processor or equivalent for Sage Payroll to work successfully.
Network specification
Network speed
You need 1Gbps (100Mbps minimum) for Sage Payroll.
Performance improves with higher specification computers and networks. A Netbook computer, running an entry level operating system, requires less advanced hardware.
Supported types of installation
You can run Sage Payroll as a standalone type install or server/client set up.
We do not support the following network configurations.:
- Peer to peer network
- Citrix client-server network
- Wide area network (WAN)
- Virtual-Machine platforms or configuration (VM-ware)
- Hyper-V servers
Office integration
Some features of Sage Payroll interact with and require an installation of Microsoft Office.
These features include:
- Emailing payslips and reports
- Exporting reports to Microsoft Excel
Sage Payroll isn't compatible with 64-bit editions of Microsoft Office.
Office versions that are compatible
- Microsoft 365 (32-bit desktop edition)
- Microsoft Office 2016 (32-bit desktop edition)
- Microsoft Office 2013 (32-bit desktop edition)
- Microsoft Office 2010 (32-bit desktop edition)
- Microsoft Office 2007
- Microsoft Office 2003
Display settings
Your screen resolution needs to be between 1280 x 768 for standard monitors and 1920 x 1080 for 4k and hi-res monitors.
- Right-click Desktop.
- Click Display Settings.
Your current system
Check the operating system
- Press the Windows key + R.
- Type winver then click OK.
This opens the About Windows window, which displays the operating system details.
If you're using an Apple Mac computer, you can see the Apple symbol at the top right-hand corner of the screen. We currently do not test Sage Payroll on this type of operating system.
Operating system, processor speed and RAM
- Press the Windows key + R.
- Type msinfo32 then click OK.
If the memory appears in KB (Kilobytes), to calculate the equivalent in MB (Megabytes) you can divide the figure by 1024. Alternatively, use the following values as a guide:
- 1 GB = 1024 MB = 1,048,576 KB
- 512MB = 524,288 KB
- 256MB = 262,144 KB
- 128MB = 131,072 KB
- 64MB = 65,536 KB
- 32MB = 32,768 KB
- 16MB = 16,384 KB
Free disk space
- Press the Windows key + E.
- Right-click C: then left-click Properties.
Display settings
- From your Windows desktop, click Start.
- Click Settings, then System.
- Click Display, then Advanced display settings, then click Resolution.