| | Unallocate transactions directly from a customer receipt |
| Description | If a customer receipt allocates to multiple invoices, you can remove one or more allocations directly from the receipt. Any amount you unallocate remains on the customer's account, so you can allocate it to another invoice later. |
| Resolution | - Go to Banking and then Bank accounts.
- Select the bank account you posted the transactions to.
- Search for the receipt using the From and To boxes.
- On the receipt, select Actions and then View/ Edit.
- The customer receipt opens, with every allocated invoice below selected.
- Deselect the invoices you want to unallocate the receipt from.
- Select Save.
The whole or partial amount is no longer allocated to the invoice. Sage Accounting saves the unallocated value on the customer's account. |
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