When you submit auto-enrolment contributions, the following message can appear:

'Employment ID is not valid'

The error can appear after an employee:

• Enrols through auto-enrolment
• Later changes to Exempt status following an AEPN

The submission doesn't complete successfully for these employees.

Why the error appears

NAERSA checks employment records using:

• Employer registration number
• PPSN
• Employment status

Sometimes, when an employee changes from enrolled to exempt, the employment record no longer appears in the auto-enrolment portal.

When this happens, the submission returns the error 'Employment ID is not valid'. Employees on Suspended status with a 0% contribution rate continue to process as expected.

What to do

Follow these steps while NAERSA works on an update.

1. Go to Processing, then select Employee Details.
2. Open the Auto Enrolment tab.
3. Check the following:
   • Auto Enrolment Status: Shows Exempt
   • Employee Contribution Rate: Shows 0%
   • Employer Contribution Rate: Shows 0%
4. Contact NAERSA to confirm the rejection relates to this issue.
5. Ignore the rejected line item for now.

 NOTE: Don't attempt to resubmit the same contribution. 

What happens next

NAERSA is currently investigating this. Once the update is in place:

• You can update contribution values manually in the NAERSA Employer Portal
• You can update past pay periods
• NAERSA won't treat these updates as employee corrections

NAERSA rejected the original submission, so no correction flag applies.