Correct auto-enrolment errors
Description
Cause
Resolution

Do you need to correct the employee’s pay?

You need to make a correction if:

  • You missed a change before you completed payroll
  • You calculated pension contributions on the wrong pay

Before you submit payroll, correct it as normal. After you submit payroll, continue below.


Does the employee have an auto‑enrolment pension?

  • Yes: Go to the Are you correcting this before 18:30 on the pay date? section below
  • No: Auto-enrolment rules don't apply, find out how to make corrections to your payroll

Are you correcting this before 18:30 on the pay date?

NAERSA only processes the latest submission received before 18:30.

If yes: before 18:30

You can:

  • correct payroll as normal
  • resubmit the auto‑enrolment file

NAERSA processes the updated submission. For timing rules, go to Corrections to auto‑enrolment submissions.

If no: after 18:30

You can't change what NAERSA processes for that pay date. You need to correct in the next payroll run. Continue to the next section.


Did you underpay or overpay the employee?

If you underpaid the employee

  • Pay the difference in the next payroll run
  • Pension contributions calculate correctly on the updated payment
  • You don't need to make a separate correction for the earlier submission

If you overpaid the employee

If you overpaid the employee, correct this in the next payroll run.

You need to reduce the payment amount, don't apply a gross deduction.

  • Reduce the employee’s pay by the overpaid amount
    For example, change €700 to €500 if you overpaid €200
  • Pension contributions then calculate correctly on the reduced pay
  • Don't use a gross deduction to recover the overpayment

A gross deduction reduces net pay only. It doesn't reduce pensionable pay for auto-enrolment.


What happens to the auto‑enrolment submission?

  • Sage 50 Payroll Ireland sends your data to NAERSA automatically
  • NAERSA processes the version they receive before 18:30
  • Your next payroll run processes any changes you make after 18:30

For detailed submission guidance:


If the issue involves personal data

If the correction involves:

  • incorrect personal details, or
  • something you can't fix through payroll

Contact NAERSA as soon as possible.


Key things to remember

  • 18:30 on pay day is the cut‑off for corrections
  • After 18:30, fix issues in the next payroll run
  • Underpaid: pay the difference
  • Overpaid: reduce pay in the next run
Steps to duplicate
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