Auto-enrolment FAQs - Eligibility and opting in and out
Answers

Table of contents

Who qualifies for auto-enrolment?

Can under 23s or over 60s join?

Where can an employee opt out?

Who performs an opt-out?

Can employees opt in if their income is irregular?

Who qualifies for auto-enrolment?

Employees qualify if they are:

  • Aged 23–60
  • Earning €20,000 or more annually (across all jobs)
  • Not already in a qualifying pension

Can under 23s or over 60s join?

Yes. Employees outside the age band can opt in voluntarily through the employee portal if they're not already in a pension.


When can an employee opt out?

The first opt-out window is in months seven to eight after enrolment. This window follows the employee, not the employer, and doesn't reset if they change jobs.


Who performs an opt-out?

Only the employee can opt out. They do this through their online portal. You then receive an AEPN instructing them to stop contributions.


Can employees opt in if their income is irregular?

Yes. Employees can opt in at any time through the portal, regardless of income patterns. NAERSA can use a 13-week lookback for eligibility checks, but this doesn't affect voluntary opt-in.


Bespoke auto-enrolment pension training

We fully support the upcoming auto-enrolment changes in our Payroll solutions, including employee enrolment, contributions, and compliance. To help you prepare, we offer bespoke training covering:

  • Understanding the legislation and getting prepared
  • Guide through implementation with hands-on, product-specific sessions

To find out more about these tailored sessions, you can call us on 0191 479 5955 (and choose option 3) and we’ll be happy to help.

Webinars

We also offer free webinars where our expert-led sessions will walk you through the latest in product features. They’ll also give you practical tips and help you master your first pay run. These sessions start from the 8 December. 

Register now.