Reverse a write-off transaction
Description

To reverse a write-off transaction or an account created by the write off, Refunds and Returns wizard.

Cause
Resolution

Reverse the write-off

You need to remove the automatic reference that the Write Off wizard created, then delete the transaction.

  1. Go to Transactions and locate and select the write-off transaction.
  2. Select Edit.
  3. Delete 'BADDBT' in the Reference field.
  4. Press Save then Yes.
  5. Select the write-off transaction then press Delete.
  6. Press Delete again, then Yes
Steps to duplicate
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