| | Unallocate a credit note from a sales quick entry invoice |
| Description | If you've allocated a credit note to the wrong quick entry invoice, you can unallocate it and use it elsewhere. |
| Resolution | - Go to Sales and then Sales credit notes.
- Search for the relevant credit note and open it.
- Select the '1 payment link'.
- In the Amount column, select the invoice value.
- From the allocation, deselect the Invoice and Credit note.
- Select Save.
The credit note no longer applies to the sales invoice, so you can edit it or reverse it. The credit note remains on the customer's account. |
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