Sage 200 - How to update email settings due to authentication changes
Description

Microsoft are deprecating Basic Authentication on Outlook.com, and Google are deprecating Basic Authentication on Gmail.

If you don't email documents from your software, or you already use Outlook or MAPI you aren't affected and don't need to take any action.

If you use SMTP to email documents from Sage 200, via Outlook.com or Gmail, you need to update your email configuration.

 NOTE: If you'd like to find out more about this change, visit our changes to SMTP email authentication affecting Sage software guide.

Cause
Resolution

Your email configuration options

If you decide to continue sending emails from your software, your options depend on which email provider you use.

To continue to send emails with a:

  • Microsoft email account, you need to send using Outlook
  • Gmail email account, you need to either send using Outlook, or if this isn't possible use an App Password to continue using SMTP

How to update your email configuration

Click the relevant option below for how to configure Sage software to:

Steps to duplicate
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