Change business owner details
Description
Cause
Resolution

To change business owner details, log in using the email address originally used to sign up to Sage (the business owner email).

Check the user settings to verify if you're a business owner. 

NOTE:

If you can't access the registered business owner email address, contact us.

If you have access to the registered business owner email address, use that to log into your account:

  1. From your profile dropdown in the navigation bar, select Manage account.
  2. Select Manage profile settings, then select Continue to sign in (new tab).
  3. Log in to Sage's account management area and select Personal details.
  4. Edit the personal details and select Submit.
  5. Enter the current business owner email address and password and then select Log in.
    You'll see a success message display to confirm the change.

NOTE:

Any changes you make also impact the audit trail report for that user. 

 

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