NOTE: This procedure details how to write off a small value on an invoice for a customer. If you want to write off a small value on a supplier invoice, replace customer with supplier. If you want to write off a small value on a credit note, replace credit with invoice.

1. Click Modules, then Customers and Batch credit.
2. Enter the relevant details on the Batch Customer Credit window.
   
   

   EXAMPLE:

   
   

   A/C*	Date*	Credit No	Ex.Ref	N/C*	Dept	Details	Net	T/C*	VAT
   EURO	Write off date	BADDBT	Extra reference	Write off nominal code	Department	Write off	0.01	T9	0.00

   *This information is mandatory.
   
   
3. Exchange Rate box, enter 1.000000.
   
   Use an exchange rate of 1.000000 or lower for small values so the software can represent the value in the base currency and post the transaction.
   
   
4. Click Save, then Close.
5. Allocate the Credit note to the invoices by clicking Customers, then Customer receipt. Select the foreign bank account. Select the customer account from the account dropdown list.
6. Click the Pay in full box on all the invoices to be written off and the credit note posted, click Save and Close.
    NOTE: This will only allocate the credit note and invoices, this won’t post a customer receipt and won’t effect the bank account.