| | Transaction missing from the send payments window |
| Description | When clicking E-payments within Sage 50 Accounts, a transaction you expect to see can be missing from the list. The two reasons this occurs: - The transaction doesn't have (BACS) in the transaction reference
- You've already included the transaction on an E-payments export
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| Resolution | To resolve:
▼ Delete and re-enter the affected payment - Go to Transactions and locate the relevant transaction.
- Highlight the transaction and press Delete.
- Press Delete then Yes.
- You can then re-enter the original transaction.
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